Payment Information

Pricing and Currency

Item prices may vary depending on the country and region the order is being shipped to, as well as the currency being used to pay for the item(s).

In order to ensure the most accurate pricing, taxes and delivery fees while browsing, please select the desired shipping country at the bottom of any page.

Payment Method

WEST26 accepts payment via MasterCard, Paypal and Visa. Alipay is accepted, except for customers shopping from Australia, Canada, Hong Kong and Japan.

For a limited time, eligible customers in the United States will have the option of paying with Klarna (click here to view the Klarna terms and conditions and here to view the Klarna's FAQ). For a limited time, eligible customers in Canada and those paying in GBP and EUR can also pay with Klarna (click here and select the country applicable to view the Klarna terms and conditions and proceed the same here to view the Klarna's FAQ).

The west26.com website is designed to facilitate easy and convenient payment. However, orders can also be placed via the WEST26 mobile app or by calling Customer Care.

Please note: only one method of payment will be accepted per transaction.

You must comply with the terms of all agreements between you and any third-party payment processors, and if you have any disputes regarding the processing of your payment you must deal directly with those third parties to resolve the disputes. You authorize to charge all amounts to the payment method details you provide to us. You represent and warrant that each credit card or other payment method you use for payment to us belongs to you, and you have the right to charge all such payments on the credit card or other payment method.

Payment Error Troubleshooting

If you receive one of the following error messages while attempting to check out, please refer to the instructions below:

Error CodeSolution
Transaction cannot be processedContact your bank so they may authorize the transaction.
Transaction cannot be processed, contact Customer CareContact your bank so they may authorize the transaction. If the issue persists, contact our Customer Care team.

Customer Care

Email: customercare@west26.com

Phone: Monday to Friday, 9 AM to 8 PM (EST) and Saturday, 9 AM to 5 PM (EST)

North America Toll Free 1-877-637-6002

English 1-514-600-5818

French 1-514-700-2078

Chat: 24/7